You will receive your ChillSack approximately 3-5 days from shipment. Your ChillSack will come in a box containing the inner-liner filled with foam and your cover. The foam will be vacuum-packed for easier shipping and handling.
Begin by opening the box and pulling the insert out. To decompress the inner sack, begin by breaking apart the foam without opening the inner sack. Flip and fluff the inner sack to allow air into the foam and to help it expand. Allow about a week for the inner sack to return to its original shape and fluffiness.
The next step is to zip the premium cover around the fluffed inner sack. Flipping and fluffing a ChillSack before and after use will help the ChillSack stay fluffy forever. The more you Fluff your ChillSack, the Fluffier it will become!
Your ChillSack comes with a 3-year Comfort Guarantee, so go ahead and enjoy it. You will soon find that your ChillSack may become your best friend. We know how you feel, we love our ChillSacks too!